Your images, your landscaping, your website- they all promise the allure of an escape from the everyday. So why should the first thing your customers encounter be a frustrating parking experience?
Here are the top 5 reasons that every resort needs parking guidance to help customers find parking faster.
1. A Pampering Parking Experience
Start the pampering before they enter your doors with clear signage and app integration that shows customers where they can park. While some customers may use valet, many prefer to park their own vehicles. Help them do it with your signature service by providing clear signage with up-to-date data on where they can find available parking at your resort. With OpenSpace from Parking Logix, your signs can show data for multiple levels or even multiple lots so customers can see the best place to find parking fast.
2. Customer satisfaction
No resort wants disgruntled, frustrated customers. But when people are wasting valuable vacation time looking for somewhere to park, that’s what you’re likely to get. Instead of leaving customers to explore your resort’s lots on their own, guide them to where parking is available. Increase customer satisfaction and enhance customer retention with a calm, easy parking experience.
3. Reduced Emissions and a Cleaner Resort
Cars looking for parking drive at slow speeds around your property, producing emissions that pollute your resort grounds. Circling cars can also create an eyesore to guests looking to relax, bike, or golf. Reduce emissions and create cleaner air at your resort with parking guidance to get cars into spots, and off your roads, faster.
4. Customer Insights
Get detailed data that gives you insight into customer behavior and trends with our detailed parking data and intuitive reports. Find out when parking lots get most crowded and use insights to stagger arrivals, promote valet, or adjust pricing. Finetune the resort experience by gleaning insights from the parking experience.
5. Better Informed Parking Decisions
Ever wonder if you should build more parking? Or close one of your lots and add another pool or other resort amenity? Or share lot usage with another company? Use the detailed data and reports from OpenSpace to make better informed parking decisions. See how much of your parking resources are being used, when, and how. And use that data not just to enhance the parking experience, but to dictate your resort’s future parking decisions.